Privacy Policy

1. Introduction

Welcome to Travelmode ("we," "us," or "our"). Travelmode operates the website located at travelmode.ai(the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you register, we collect your name, email address, and password.
• Profile Information: Display name, handle, avatar, and travel preferences you choose to provide.
• Trip Data: Destinations, itineraries, notes, and other content you create within the Service.
• Usage Data: Pages visited, features used, browser type, device information, IP address, and referring URLs.
• Payment Information: If you make a purchase, payment details are collected and processed by our third-party payment processor (Stripe). We do not store your full credit card number.

3. How We Use Your Information

• To provide, operate, and maintain the Service.
• To personalize your experience and deliver AI-powered travel recommendations.
• To process transactions and send related information.
• To send you technical notices, updates, and support messages.
• To respond to your comments, questions, and requests.
• To monitor and analyze usage trends to improve the Service.
• To detect, prevent, and address fraud or technical issues.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are small data files placed on your device. We use session cookies to operate our Service and preference cookies to remember your settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Service may not function properly.

5. Third-Party Services

We use the following third-party services that may collect or process your data:

• OpenAI:We send trip-related prompts and context to OpenAI's API to generate travel recommendations and itineraries. Your prompts may be processed by OpenAI in accordance with their privacy policy.
• Stripe:Payment processing is handled by Stripe. Your payment information is subject to Stripe's privacy policy.
• Analytics: We may use analytics providers to help us understand how users interact with the Service.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• With service providers who assist us in operating the Service.
• To comply with legal obligations, court orders, or government requests.
• To protect and defend our rights, property, or safety, or that of our users.
• In connection with a merger, acquisition, or sale of assets, with notice to you.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your data.
• Request data portability.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the address below.

10. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@travelmode.ai